8 best ways to fix FaceTime won’t connect on iPhone

FaceTime received one of the biggest feature boosts in iOS 15 and iPadOS 15. Apple hasn’t worked on FaceTime’s reliability. You may find yourself confronted with the FaceTime connection status while composing a call. Read on to learn how to fix FaceTime won’t connect issue on iPhone.

You can now create a FaceTime call link, share a screen with FaceTime, listen to music and watch TV shows with SharePlay, and your Android or Windows friends can join FaceTime calls too. All of these features are worthless if you can’t connect FaceTime calls at all. Let’s fix it.

1. Connect to WiFi

    FaceTime requires a high-speed internet connection for an error-free video call. If you’re on a slow cellular network, it’s time to connect it to a high-speed WiFi network.

    Swipe down from the top right corner and reveal Control Center. Turn on Wi-Fi and connect to a 5 GHz WiFi frequency on the iPhone.

    Before composing a FaceTime call, it is a good idea to use the Speedtest app and check the internet speed on your phone.

    2. Activate FaceTime

    Has a recent iOS update signed you out of FaceTime on iPhone? In this case, you will not be able to access the FaceTime home page on the iPhone. You need to enable FaceTime through the settings menu.

    Step 1: Open the Settings app on the iPhone.

    Step 2: Scroll down to the FaceTime menu.

    Step 3: Open FaceTime and enable FaceTime from the menu below.

    Go to the Facetime menu

    Activate Facetime

    Alternatively, you can open FaceTime and tap Next on the Home screen. The option automatically enables FaceTime switching.

    Activate Facetime

    If the FaceTime switch is off, you won’t be able to receive calls from iPhone to Mac either.

    3. Check the FaceTime Caller ID

    Have you recently changed Apple Email ID on iPhone? You need to make changes to FaceTime. Follow the steps below.

    Step 1: Open iPhone Settings and go to FaceTime.

    Step 2: In the Caller ID section, select your new Apple ID.

    Change Facetime Caller ID

    Now you won’t get a FaceTime connection error because your iPhone is using the new Apple email ID.

    4. Check the Apple system status page

    FaceTime failing to connect on the iPhone may be due to the outrage from the Apple server. When Apple servers have a day off, iPhone won’t be able to compose a FaceTime call. No matter what trick you try, you won’t be able to connect a FaceTime call.

    Apple system status page

    You can go to the … Apple system status Page and check the FaceTime status. If there’s a green indicator next to FaceTime, it’s working as expected. If it goes south you will notice a red indicator.

    You have no choice but to wait for Apple to fix the problem from its end.

    5. Disable low data mode

    The low data mode helps reduce mobile data usage. When the cellular network switch is turned on, iOS will reduce data usage on the iPhone. Practice can lead to FaceTime connection issues on iPhone. You have to deactivate the low data mode for your data plan. Here is how.

    Step 1: Open the Settings app on the iPhone.

    Step 2: Go to the Mobile Data menu.

    Step 3: Select the data plan.

    Open the mobile data menu

    Deactivate the low data mode

    Step 4: Disable low data mode in the following menu.

    6. Reset network settings

    This trick can help you in fixing FaceTime connection issues on iPhone. You can reset the network settings on your iPhone and try again to compose a FaceTime call.

    Step 1: Go to the Settings app on the iPhone.

    Step 2: Scroll down to the General menu.

    Step 3: Tap Transfer or Reset iPhone.

    Reset menu

    Reset network settings

    Step 4: Select Reset and tap Reset network settings in the context menu.

    Open FaceTime and tap the New FaceTime button at the top.

    7. Update iOS

    FaceTime is part of the iOS update package. Apple does not sell FaceTime through the App Store. The company is improving the service with iOS updates on the iPhone.

    Open the Settings app and go to the General menu. Select Software Update and install the latest operating system on the iPhone.

    8. Try FaceTime alternatives

    If FaceTime actually failed, then you need to try alternatives. And there is no shortage of FaceTime competitors from the App Store.

    Some notable mentions include WhatsApp Video calls, Zoom, Skype, Microsoft Teams, and Google Duo. In short, it won’t be difficult for you to connect with your loved one using a video call.

    Compose FaceTime calls on iPhone

    Even with dozens of competitors, you can’t go wrong with FaceTime on iPhone. Especially after iOS 15, there are more reasons than ever to use FaceTime on iPhone. FaceTime not connecting on iPhone can confuse you. The above steps will help you fix the problem.

    Related Posts