Android device is hanging "Obtained an IP address"? 8 ways to fix it

Is your Android device stuck on the Get IP Address screen and can’t get around it? This is a frustrating problem that keeps you from connecting to a Wi-Fi network.

Fortunately, there are both basic and advanced methods that you can use to fix this problem. We’re covering the fixes for this particular problem so that you can successfully connect your Android device to the network.

Why does your Android device freeze when “Obtaining the IP address”?

Before we look at why this error occurs, you need to understand how IP addresses work.

When you connect a device like your Android phone to a WiFi router, your router assigns your device an IP address. This is necessary so that the device can use the network functions.

Without an IP address, your device is not registered in the network and is therefore not allowed to do anything on it.

If your phone is stuck on the Get IP Address screen, it is because it tried to get an IP but failed. There are several reasons why your phone is having trouble getting an IP.

How to Fix Your Android Device Stuck on Get an IP Address Screen

To fix this problem, you need to help your device get an IP address. Depending on whether the problem is with your device or your router, you will need to make certain changes to fix the underlying problem.

Once you’ve cleared the obstacle and your device has successfully obtained an IP address, the error will no longer appear on your device.

Here are some of the methods that you can try.

1. Toggle airplane mode

Airplane mode turns off all communication services on your phone, including Wi-Fi. It’s worth toggling this option to see if that fixes your wireless communication problem.

You can activate and deactivate the mode by tapping a shortcut:

  1. Drag the notification bar down and tap the Airplane mode Opportunity.
  2. Wait a few seconds.
  3. Tap the same option again to turn off the mode.

2. Forget about your Wi-Fi network

Forgetting your Wi-Fi network essentially means removing the password for the network from your device. This will also reset all other settings related to this network on your phone.

This is a pretty basic solution that you should try first as it may just fix the error for you:

  1. begin settings , Tap WiFi & Internet , and choose Wireless Internet access .
  2. Tap the gear icon next to your Wi-Fi network and select Forget .
  3. Once the network is forgotten, tap that network in the list to join it again. You will have to enter the password again.

3. Restart your Android device

No matter what version of Android you are using, there is always a chance that some glitch will occur. In this case, restarting should be the first action you take.

You can try restarting your phone if it hangs on the Get an IP Address screen. This will do a gentle update of the phone which may possibly fix the problem for you.

Press and hold the power Button on your phone to display the power menu, and then select Start anew when you see this option. If not, turn off your phone and press and hold the power button to turn your phone back on. Check if the problem persists after that.

4. Restart your router

Sometimes your router cannot assign IP addresses to devices on the network. If you haven’t made any changes that could lead to this problem, such as: For example, disabling DHCP, restarting your router may resolve the problem.

There’s no guarantee that this will fix the problem on your phone, but it can’t hurt to try it out. Use (or just unplug) the power button on your router to shut it down for 30 seconds, then plug it back in and try again.

5. Change your device name

Although your device name doesn’t have much to do with your network connection, some users are suggesting changing their device name to fix this IP address problem on their phones.

You can try this out and see for yourself if it works:

  1. Open that settings App and tap Via phone below.
  2. Tap the Device name Option on the resulting screen.
  3. Enter a new name for your device and tap OK above.
  4. Try again to connect to your Wi-Fi network.

6. Check your router’s MAC filter

MAC filtering is an option on most routers that allows you to control who can and cannot join your network. Once you’ve configured this option, you may want to check to see if your Android device is on the blacklist.

Here are the general steps to access the MAC filter menu on a router:

  1. Go to the settings page for your router by entering its IP address into your browser. Many routers use the IP 192.168.1.1 for the settings page; If that doesn’t work, check out our guide on how to use your router.
  2. Log into your router. By default, many use routers admin as username and password. If that doesn’t work, see the guide above for help.
  3. Choose Wireless settings Opportunity.
  4. Click on Wireless MAC filter .
  5. Make sure the option next to MAC address filter says Deactivate.

  6. If you turned off MAC filtering, save your changes before closing the page.

7. Change the encryption mode of your WLAN

Most routers offer several modes of encryption for use. If you recently switched to a new mode, you may want to go back to the previous mode and see if that fixes the IP error on your Android device.

Even if you haven’t changed any encryption modes, it’s worth switching to a different mode to see if that fixes the problem:

  1. Open the settings page of your router and click on Wireless settings .
  2. Click on Wireless security on the resulting screen.
  3. Choose WPA2 – PSK of the Safety mode Drop down menu and save changes.

8. Reset your Android device

If your Android device still stuck on the Get an IP Address screen after following the methods above, your last resort is to factory reset your device. This should fix both of your phone’s software issues if nothing above worked.

Make sure to back up your Android device before doing these phone reset steps: This will erase all of the data on your device :

  1. begin settings and choose system .
  2. Tap Reset options on the following screen.
  3. Choose Delete all data (factory reset) Opportunity.

Help your Android device get an IP address

Your phone’s IP address is its identity on the network. If for some reason this identity cannot be obtained, you have several options to resolve the problem and get online properly.

Numerous problems with your device can occur during your Android journey. Fortunately, we have a guide that shows how to fix the most common problems you face on Android.

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