How to fix audio not working on Windows 10

Audio problems can be annoying while watching your favorite movie or during a video call. And that’s the last thing you want, it can’t detect your speaker or headphones. In such cases, restarting can help, but not always. This is why you need to take a closer look to fix the audio problems on your Windows 10 PC.

If the audio stops working, there could be many factors behind it, from a third-party interfering program to the audio drivers and services that are running on your PC. Fortunately, the solutions are quick and easy to use.

In this guide, we’re going to start with the simplest solutions, gradually going to slightly more advanced, to fix audio problems on Windows PC.

1. Check the volume

If there is no sound at all, you can start with your PC’s volume settings. Now I am sure that you have already done this. But it’s always nice to check.

To check the volume, right-click the speaker icon in the system tray and select “Open Volume Mixer”. Then, in the Volume Mixer window, make sure that none of the volumes are muted.

If you’re using headphones or speakers with their own volume controls, check them out as well.

2. Change the default playback device

If you use multiple audio devices like headphones, external speakers, etc. with your PC, make sure that your preferred audio device is set as the default playback device.

To do this, right-click the speaker icon in the system tray and select Sounds. Now switch to the Playback tab and set the preferred audio device as the default playback device.

Sound settings

Now go ahead and see if the audio is working fine on your default playback device.

3. Audio troubleshooting

If changing your playback device doesn’t help, it’s time to dig a little deeper and use Windows built-in audio troubleshooter. It can diagnose and fix audio problems efficiently by itself. How to use it.

Open the start menu and type in audio troubleshooter. Then select “Find and fix problems with audio playback”.

Open the audio troubleshooter in Windows 10

Now select the audio device that you want to troubleshoot and follow the on-screen instructions to resolve the issue.

Audio troubleshooting

Then check if the audio problem is resolved. If not, you can move on to the next solution.

4. Update the audio driver

In many cases, incompatible or damaged audio drivers are found to be the cause of sound problems in Windows 10. In such cases, updating or reinstalling drivers should fix the problem. Here’s how you can do it.

Step 1: Press Windows Key + X to open the Quicklink menu and select Device Manager from the list.

Quicklinks menu in Windows 10

Step 2: In the Device Manager window, expand Sound, Video And Game Controllers. Then right click on the audio device and select “Update Driver” from the list.

Update audio drivers in Windows 10

Step 3: Now select “Automatically search for drivers” and follow the instructions on the screen to update the drivers.

Update audio drivers in Windows 10

In most cases, updating the driver should be sufficient. If not, you can also try reinstalling the audio drivers by uninstalling them and restarting your PC.

5. Restart the audio services

Windows Services is a small program that runs in the background every time your PC starts up. Sometimes these services, which include the audio service, can work due to an error. In such cases, you can try restarting the audio service to fix audio problems. Here is how.

Open the start menu, enter services and press Enter. In the Services window, scroll all the way down to find Windows Audio. Right click Windows Audio and choose Restart from the list.

Windows audio services

Repeat the above process to restart the Windows Audio Endpoint Builder and Remote Procedure Call services as well. After that, restart your PC to see if the audio problem is resolved.

6. Update Windows

Microsoft regularly releases Windows updates to fix problems, major or minor, with your PC. These updates usually bring with them all sorts of driver updates and bug fixes. It is therefore always recommended to regularly check for updates and restart your PC for the changes to take effect.

7. Use System Restore

If you ran into audio problems after tweaking your system settings or updating your PC, Windows has a handy System Restore feature that can be helpful in undoing the changes you made. The system restore feature allows you to roll back to a certain point before major system changes have been made without losing your data. You can use it to return to a restore point before the audio problems started and see if that solves the problem.

Sound check

Sometimes the external headphones or speakers connected to your PC may fail, which leads you to suspect that there are audio problems with your PC. To find out who is to blame, you can try plugging your speakers or headphones into another device. It’s also a good idea to do a sound check with a microphone and speakers before starting a video call.

Hopefully one of the fixes worked out fine for you. If not, there may be a hardware problem with your sound card or speaker. To fix this, you will need to visit your nearest service center or get a replacement.

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