How to fix “This webpage reloaded because there was a problem” on a Mac

Safari is a solid browser choice for Mac users because it’s optimized to run well on Apple hardware and use the least amount of power possible. However, that doesn’t mean it’s perfect, and websites crash from time to time.

So what can you do with a problematic website?

What is causing this error?

A number of problems can cause this error and it’s difficult to diagnose the exact cause. The most common causes are web pages that are consuming significant resources, pages that are consuming a lot of physical memory, or incompatibilities with the current version of Safari you are running.

Often times, these errors occur sporadically and never come back. The problem is even worse if a particular website keeps causing the error, which can cause Safari to refuse to render it at all and display a “problem has occurred repeatedly” error.

If the website in question is particularly demanding, users on older machines with limited resources are more likely to come across it. Because of the way Safari monitors how websites are using your resources, it’s not uncommon for the error to show up on new computers as well.

You can always check your memory or CPU usage using the Activity Monitor (search Spotlight or find it under Applications> Utilities) under the CPU and Memory tabs. Safari breaks websites into separate processes so this is where you can determine if resources are to blame.

Here’s how to see which program is using all of your CPU on Mac

Possible corrections for “This website has been reloaded …”

The first thing to check is that Safari has been updated to the latest version under System Preferences> Software Update. Just having the latest update for your version of macOS may not be enough, and you may need to update your Mac to the latest version of macOS in order to get the latest version of Safari.

After making sure that your browser is up to date, think about what elements on the page could be causing the error. To the exampleIf the website has a lot of rotating s, JavaScript could be to blame. You may also have a cached version of the website that is causing problems.

Safari Develop menu

These types of problems can be diagnosed using settings only available from the Safari Develop menu. To activate the menu, click on “Safari” in the upper left corner of the screen, then select “Preferences” followed by the “Advanced” tab. Activate “Show developer menu in menu bar” and return to the relevant website.

You can now use the Develop> Purge Caches menu bar option to clear any stored data that is causing a problem and try again. If JavaScript is to blame, you can deactivate it under Develop> Deactivate JavaScript.

Click Disable JavaScript in Safari

Warning: Note that changing the settings in the Develop menu can prevent websites from working properly. We recommend resetting all settings to their default values ​​when you are finished using the problematic website.

You can also try disabling any running Safari plugins or removing Safari extensions. As a last resort, enable “Block All Cookies” under Safari> Preferences> Privacy (but make sure to turn this setting back on when you’re done for other websites to work properly).

Always have another browser ready

It’s not uncommon for nothing to help and for a particular website or web app to be incompatible with Safari. The simplest solution in this case is to use a different browser like Google Chrome or Mozilla Firefox .

Firefox    Browser

It’s always a good idea to install an additional browser or two so you can fall back on something if you have problems with Safari. On the whole, however, Mac users should stick with Safari for its unbeatable speed and energy efficiency.

Why you should use multiple web browsers

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