Customer relationship management or simply CRM is a term or specifically an approach to managing and analyzing the interactions of your current customers and potential customers. CRM software allows you to manage customer data, customer interaction, sales automation, customer contact and employee management, customer support, etc. In this article, we’ll take a look at some of the best resident CRM apps that you can install on a Linux CRM VPS and use to run your company.
Vtiger CRM is an open source (all-in-one) CRM software and is used by thousands of businesses. It has a modern interface with many dashboards and more importantly, it offers many features that can help you launch your business successfully. Some of the features include management guidance, accounting and contact management, campaign management, project management, customer support and service, email, etc. The core functionality can be easily extended with third party plugins available through Market Extension.
SugarCRM is another very popular CRM software that is open source and used by thousands of businesses. It comes with basic functionalities like activity management, project management, contacts, campaign invoices, emails and marketing, web forms, bug tracking, shared calendars, etc. SugarCRM is written in PHP so it is easy to install and use on your hosting.
Odoo is an all-in-one management software that offers a wide range of applications such as ERP, CRM, eCommerce and CMS. A CRM application allows you to track leads, close opportunities and get accurate predictions so you can make better decisions. Although it comes with a lot of functionality, Odoo can be easily extended with third party modules.
Claimed to be one of the best CRM applications in the world, SuiteCRM offers you a look at the customer so you can optimize each customer. It will help you increase conversions and increase sales. SuiteCRM is free and open source, so you can start using it for your business when you install SuiteCRM on your hosting.
Group Office is a collaboration tool that you can use to share projects, calendars, files, and e-mail online with colleagues and clients, but it also comes with a CRM application. The features included in the community version are email, calendar, address book, tasks, notes and newsletters.
Other CRM applications
Other CRM apps worth mentioning here are X2CRM, ZurmoCRM, EspoCRM, Dolibarr and Tina. All of these applications are free and can be used to manage your online business. You can easily install and run any of them on a Linux VPS.