Top 9 Ways To Fix Incoming Calls Not Showing On Samsung Galaxy Phones

Samsung is long gone from the TouchWiz days. The latest One UI 3.0 offers a clean user interface and a clear range of functions that we know we get from Samsung. However, it brings with it some problems such as: B. Incoming calls not showing up on lock / home screen, bluetooth not working, etc. If you are suffering from incoming calls not showing up, there are some of the solutions in this post that you can try to fix the problem.

Many Samsung Galaxy phone users complain that they hear the call ringtone in the background but the display does not show any incoming call notifications. That means they don’t know who’s calling and they can’t even answer the call, which is frustrating. Let’s fix it.

1. Restart the Galaxy Phone

Before we go ahead and make changes through the settings menu, let’s try this method. Restarting your Samsung phone will fix all of the little problems you face.

Press and hold the Volume Down button and the Power button at the same time, and your Galaxy phone will offer to turn off or restart the device. Select Restart and do a full restart.

Press and hold the Volume Down button and the Power button for a few seconds to bring up the restart menu. Otherwise, take a screenshot at the end.

2. Activate notifications for the phone app

Understandably, this option is enabled by default for the phone app. If you’ve turned it off or an operating system update changed the setting, it’s time to turn on notifications for the Phone app. Here’s how.

Step 1: Identify the phone app icon on the home screen or lock screen.

Step 2: Long press on it and open the app info menu.

Open the app info menu

Open the notification menu

Step 3: Go to Notifications and turn on call notifications for your Galaxy phone.

Activate notification for calls

3. Force stop the phone app

If the default phone app is working on your Galaxy phone, then you should force quit the phone app and reopen it.

Open the app info menu

Force stop the phone app

Long tap the phone app icon and go to the app info menu. Select Force at the bottom and open the Phone app again.

4. Clear the phone app cache

If you are getting dozens of calls every day, then you should occasionally clear the phone app’s cache. Here is how.

Step 1: Long press the phone app icon and open the app info menu.

Step 2: Under Usage, select Storage and tap Clear Cache at the bottom.

Open the phone memory menu

Clear the phone app cache

5. Remove the call background

Samsung allows you to set different animated call backgrounds to spice up the experience. However, it can be too much for lower or mid-range Galaxy phones. After all, these animated call backgrounds require CPU resources to function properly.

You should remove the call background from the Phone Settings menu.

Step 1: Open the Phone app on your Galaxy phone.

Step 2: At the top, tap the three-dot menu and open Settings.

Go to the phone settings

Open the call background menu

Step 3: Tap Call Background and open the Background menu.

Erase backgrounds

Step 4: Delete your custom call background and choose a simple one.

6. Change the call appearance

Samsung uses the standard Android API to display incoming call pop-ups at the top. The call pop-up doesn’t work all the time and you don’t see any incoming calls on your phone.

You can change the call display from pop-up to full screen. Follow the steps below.

Step 1: Open the Phone app and go to Settings.

Step 2: Scroll to the call display while using the apps menu.

Call up the display menu

Change call display

Step 3: Choose Full Screen from the following menu.

7. Turn off Unknown Number Blocking

Samsung offers a built-in filter to block unknown numbers from the list. You need to disable it through the settings menu.

Open block number menu

Deactivate block numbers

Open the Phone app and go to the Settings menu. Open Block numbers and uncheck Block unknown / private numbers in the following menu.

8. Change the default phone app

The Play Store is full of third-party phone apps. If you’ve changed the phone app, it may affect the incoming call on your Galaxy phone. It’s time to go back to the default phone app on your Galaxy device.

Step 1: Open the app info menu for the phone app.

Step 2: Under Default, select the Calling app and tap Phone to set it as the default on your phone.

Select the default calling app

Change the default app

9. Answer / reject incoming calls with volume and side buttons

If you are still facing incoming calls that are not showing up on your Galaxy phone, this temporary workaround can help you answer those invisible calls without touching them. Users can use the volume up key to answer the call and the side key to end it.

Step 1: Open the settings menu in the phone app.

Step 2: Scroll down to Answer & End Calls.

Answer or end calls

Answer or end calls with the buttons

Step 3: Turn on Press volume up to answer and press the side button to end calls and you’re good to go.

Receive incoming calls on your Galaxy phone

Samsung Galaxy phones not showing incoming call notifications can get you into undesirable situations. Before you reset your phone or rush to a service center, you can follow the steps above and fix the problem at home.

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